Human Touch: Giving Difficult Feedback

By Lou Solomon

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Two-thirds of business leaders are uncomfortable with giving employees direct feedback on their behavior. The fear of hurting people’s feelings and dealing with potential drama and retribution holds us back. Our humanness also causes us to avoid these feelings of vulnerability.

6 Steps to ensure a smooth delivery:

  1. Check your motive and mindset. As soon as you can, request a meeting.
  2. Get right to it.
  3. Be specific.
  4. Include how the behavior made you feel.
  5. Own your part.
  6. Here’s what’s at stake.
  7. Listen.

Your constructive feedback could very well be someone’s defining moment and a wake-up call for improvement.

Tune in to the full Human Touch episode to learn how to give difficult feedback.

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