Interact Guidebook
Your Resource for Authentic CommunicationHow to Coach Co-Workers: 7 Steps to Success in Coaching
It takes courage, commitment, and character....
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Why Gestures Are Essential to Leaders Who Want to Speak Authentically
A few months ago, an executive named Lisa shared some bad advice she received. She said, “I’ve been told I gesture too much, but it’s hard for me to keep my hands idle.” Hear this. If you talk with your hands — it’s a good...
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What is Authentic Speaking and Why is it Important?
Introduction Authentic speaking refers to communicating transparently and honestly expressing one’s thoughts and emotions without fearing being judged or rejected. Authentic speaking brings about the congruence between our words, body language and tone of voice; and builds meaningful relationships, establishes trust, and fosters innovation. Let’s...
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Why Great Leaders Love Self-Development
Why do so many leaders stop working on themselves? Most likely, it’s because, at some point in life, we think we know a little more than we do. A few years back, I worked with a talented manager named Richard, who could tell you what...
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Who’s in Your Crowd?
At any age, we are shaped by our inner circles. Consider this the next time you find yourself spending time with people who are unhappy, negative, dramatic, and not inclined to encourage you—much less dare you to be better. By “better,” I’m not just referring...
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How Do I Speak Up in Meetings?
Every day I talk with executives in leadership positions about their challenges. Over the years, many things have changed, but speaking up in meetings is still an obstacle for many people. Again and again, I’ve heard these kinds of comments: I’m constantly interrupted. People talk...
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How to Avoid Holiday Stress: 12 Holiday Tips
1.) Give everyone some space. You don’t have to be together every minute. Do something on your own for a couple of hours. 2.) It’s okay to say no to some invitations, projects, outings, or extravaganzas. 3.) Tell stories and reminisce about the funniest holiday...
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Writing Effective Web Content As Part of an Authentic Communication Strategy
Knowing the fundamentals of how to craft an effective conversation via web content is a powerful skill set that can change the way that others see you. More importantly, it can determine whether others see you at all, which is why it is so highly...
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10 Ways to Lead through Effective Communication
1. Rethink Your Leadership “Image”. One big obstacle to effective communication is the idea that you may have to maintain a certain leadership image: buttoned-up, all-knowing, unemotional, and invulnerable. Guess what? The world doesn’t need you to fit into an image. We need your leadership,...
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7 Surprising Sales Tips for Non-Sales Professionals
Do you ever find yourself in the position of needing to sell your services, but worrying about how you can remain authentic? Whether you are looking for a job, raising money for a cause, or trying to start a business, you are in sales. Unless...
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22 Tips for Overcoming Your Fear of Public Speaking
In a few minutes it will be your turn. You’re about to make a big presentation to an important audience. Your mouth is dry. Your heart is pounding. You wish you hadn’t drunk that 5th cup of coffee. You begin to wonder if what you came...
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Human Touch: Giving Difficult Feedback
Two-thirds of business leaders are uncomfortable with giving employees direct feedback on their behavior. The fear of hurting people’s feelings and dealing with potential drama and retribution holds us back. Our humanness also causes us to avoid these feelings of vulnerability. 6 Steps to ensure...
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How to Be Sincere in Jury Selection (And Everywhere Else)
Your trustworthiness is tied to your attention, presence and desire to be there....
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How to Give a Powerful Group Presentation
For an audience to follow and enjoy a group presentation, it must be fluid—seamless....
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How To Understand Your Audience by Asking 7 Important Questions
Take a tip from the pros. Put the time in and don’t deviate. Do the pregame rituals that lead to a win and take the room with confidence....
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Six Ways to Improve Your Listening
We can’t possibly lead if we don’t pay attention to other people’s thoughts and perspectives....
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What To Do with My Hands! 5 Steps to Powerful Gestures
Let’s explore five tips for gestures that will give you power, authenticity and credibility....
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8 Ways to Overcome Nervousness when Speaking
Channel your nervous energy into electricity using these 8 steps....
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How to Handle Fear
Tips from our in-house adventurer to change negative nervousness into nervous-excitement....
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Taking a Page from the Great Interviewers
We can learn so much from the best interviewers in the business....
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Crisis Management – A Starbucks Case Study
Companies that respond to crisis in an authentic manner can emerge even stronger....
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How to Build a Powerful Presentation
It begins with understanding how to build a bridge....
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Ten Communication Mistakes to Avoid in Relationships
Everyone gets “out of shape” from time to time when it comes to first impressions....
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Seven Tips for Increasing Engagement During Q&A
Discover the real power of Q & A with these seven secret weapons....
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Ten Tips to Showing Up and Earning Trust
Words matter but sincerity registers in the way you look, move and sound–not what you say....
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Ten Deadly Rules for Presentation Visuals
If you’re after mediocrity, all the rules are right here....
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6 Steps to Leverage Your Most Basic Powers to Influence
Show up in the moment and be intentional about making connections....
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Stop Beating Yourself Up! 7 Tips that Can Help
Being hard on yourself is working against you....
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Keep Moving Forward: 7 Ways to Build Your Resilience
Approach life’s challenges with these tips to help you move forward....
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How to Harness the Power of the Human Connection
5 tips for building a better human connection and influencing positive change....
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